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This section is provided to you, our Approved Installers, to upload Testimonials and Case Studies provided by your Customers. We encourage you to ask your Customers for Testimonials or Case Studies. Please also remember, your Customers can go straight to your company profile page and add a review by simply entering your company name on the home page. 

To help support you to build your profiles, you can also download and print these Customer Review Forms to hand to your Customers for completion whilst you work at their homes.

Member Profile Page Example:

For your Customer Testimonials, please complete the form below and we will review and upload to your member profile page:

Please specify the service provided to your Customer
Please provide a short paragraph testimonial provided by your customer in relation to the work you provided.

For your Case Studies (Gold Members Only), please complete the form below and we will review and upload to your member profile page:

Please specify the service provided to your Customer
Please provide your case study description here in relation to the work you provided (max 500 words).
Click or drag files to this area to upload. You can upload up to 5 files.
If you already have a case study or would like to add pictures of your work please upload here.

Delivering free training in the classroom and online, working with the suppliers that they work with for the installation trade across a variety of disciplines.

APC Extra Ordinary Connectivity
Specialists in training in wireless telecommunications with courses tailored to the need of a company.

Broadband Training
SCTE approved training company for anything broadband.  Providing classroom and online solutions in WiFi, networking, data solutions, wireless and data solutions and more.

Confederation of Aerial Installers providing a range of courses for signal reception, network and connectivity, IRS and more.

The home of smart home and integrators offering a whole host of courses for cabling, integration, programming, and anything smart home related.

CNet Training
Leading technical education for the digital infrastructure industry providing programs and courses across data centre and network infrastructure both online and face to face.

Control 4
Providing a menu for smart skills and product training for installers of Control4 products as well as certified programs.

Running webinars and providing on-site training for AV, modular matrices, HDBase and HDMI and more.

training to become a Fibaro system installer.

Providing free training both in classroom and online – linked to the manufacturers that they stock to support installation.

Providing bespoke manufacturing training for the smart home.

Smart lighting control training courses – CPD and Cedia.

Learn CCTV
CCTV training specialists offering a range of basic and advanced courses also covering intruder alarm, door entry, access control, wireless and IP and more.

Learn Installation
Hands on training for CCTV, design and installation, intruder and fire alarm, access control and advanced courses.

Lever Technology Group
Providing cutting edge wireless networking engineering and training services, classroom and virtual – including WiFi, RF and Wireless, IoT, LTE, Voip, telecommunication, satellite communications and more.

Providing qualification training and expert training days for the across smart home automation and installation.

The official electrical qualification providing courses by leading industry experts for anything electrical, 18th edition, fire safety, emergency lighting, renewables, and lots more.  Face to face and online.

Smart Home Academy
Specialist for the custom install, lighting and home automation market delivering a range of courses which are linked to products and Cedia courses.

Tavcom Training
Specialist training for CCTV installation, design and maintenance, intruder alarm installation, access control, fire alarms, IP networking and electro-technical both online and in the classroom.

General training company that provides entry level smart home training online.

Wireless Certification Commission
Offering training courses and certification for anything WiFi which covers installation, auditing, design, surveying, network management, security management and security auditing.

Insurance solutions for Getmedigital members


Getmedigital members face a diverse range of risks that can often require specialist insurance programmes that include specific elements of cover. The importance of having adequate insurance cover when working in this sector should not be underestimated.

Getmedigital’s Insurance broking partner Gallagher offers tailored solutions in order to meet the diverse needs of members, whether a self-employed installer, installation company, manufacturer, distributor, wholesaler, retailer, or service provider.

From specialist insurance packages that cover the key risks of small contractors, all the way through to a tailored programme for individual needs, offering competitive premiums.

T: 01384 500240


Getmedigital are committed to ensuring that members have adequate cover and encourage you to contact the specialist insurance team for a no obligation health check on your existing insurance programme. Key points to consider include;

  • Business description and activities undertakenDoes your insurer and/or broker understand all of the types of work you undertake?  Inadequate business description or undertaking activities not specifically listed on your insurance schedule is a common cause of claims being declined.
  • Working locationsDoes your current policy restrict the types of premises on which you can work whilst being covered? Many insurance policies could restrict cover to work on domestic premises only, with maybe an acceptance of some occasional light commercial work, but this is an area of some variation and we would always recommend that any such restrictions are understood before starting work.
  • Public Liability limits Is your sum insured appropriate for the type of work and location?  Bodily injury claim costs and compensation awards have risen considerably over the last three years and taking an increased limit of indemnity is often more cost effective than you would think – especially when compared to being faced with a shortfall in the event of a significant claim.  As an example, if the courts awarded a claimant a £3m settlement following a head injury caused by falling tools or equipment, but the insurance policy limit was £1m, the likely outcome for the business owner is loss of all personal assets and, ultimately, bankruptcy.
  • Employers’ Liability Do you have people that work for or with the business? even if they are family members, clerical workers, temporary workers or sub-contractors?  A common insurance gap for the small business owner is to only purchase Employers’ Liability cover for full-time manual workers, leaving them potentially open to fines or even prosecution from HSE.
  • Business Stock Do you have stock/inventory for the work you undertake? If you rely on storing/carrying stock then it is important to consider adding stock to your contents insurance, if you are transporting goods, you should also consider goods in transit cover. It is important to protect your business against circumstances such as stock theft, loss or accidental damage that may leave you out of pocket.
  • Tools & Equipment A risk faced by many that can face tradespeople is the potential theft or accidental damage of tools and equipment. Without tools and specialist equipment you would be unable to do your job and it could be an expensive outlay to replace them. This insurance covers the cost of replacing your tools and equipment if such an event occurred, allowing you to focus on getting back to work as soon as possible with minimal interruption.
  • Efficacy Cover (failure to perform) If the work you carry out, or a product that you’ve installed, fails to carry out its intended purpose, it’s possible that your customer could seek compensation from you for any financial losses that occur as a result.   It is important that contractors/installers consider this cover and that they are covered for the work they carry out if it involves networks, security or high-end expensive equipment.  Making corrections to an installation where your design prevents performance, purchasing additional or replacing equipment, and even having to make building adaptations can be costly, but the consequential losses can also mount up quickly.  Failures that lead to physical or data security issues or network failures will certainly come with a risk of significant expense.  Whilst efficacy is a peril that may be covered by some Public and Products Liability policies, it can often come with restrictive conditions or be excluded altogether.


Benefits of the Gallagher service

Advice – Professional advice and guidance on obtaining suitable covers to help protect a business when it needs it most.

Competitive Premiums – Using our experience and knowledge of the insurance market we will work with a business to find a competitive premium by searching rates from across our carefully selected panel of insurers.

Straightforward – We understand that obtaining a quotation can feel complicated; our team is on hand to help guide businesses to make the quote process easier to save time and effort.

Unique – Additional covers and policy benefits specifically available for Gallagher customers.

Flexible payment options

Flexible payment options (including monthly instalments) are available* to suit your own preferences and each policy holder is assigned a dedicated Account Handler to offer advice and support throughout the policy lifetime.

Speak to the team

If you have any questions about your current insurance programme, are coming up for renewal or require any further information please contact the Gallagher team for a no-obligation review and quotation.

T: 01384 500240


Opening hours are Monday to Friday 09:00 17:00


*We work with a third party company called Premium Credit Limited (‘PCL’), which manages instalment payments. We act as a credit broker and we are not a lender. If you have opted to pay by monthly direct debit, we will pass your details to PCL and they will make a credit decision about you, which may include a credit check being carried out. Please let us know immediately if you do not consent to us sharing your details with PCL. If PCL agrees to provide you with credit you will receive a welcome pack including a credit agreement from PCL, which you will need to sign and return to PCL. Failure to return the credit agreement within 14 days of their letter will result in an administration charge of £10.00. Please note that PCL has its own set of terms, conditions and charges and you should familiarise yourself with these carefully. We may receive a commission for introducing you to PCL.

RDI (UK) Holdings Limited trading as getmedigital is an introducer appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building 7th Floor 55 Blysthwood Street, Glasgow G2 7AT. Registered in Scotland. Company Number: SC108909. WB47-2021, 27.05.2022

About CSCS

CSCS cards provide proof that individuals working on construction sites have the appropriate training and qualifications for the job they do on site. By ensuring the workforce are appropriately qualified the card plays its part in improving standards and safety on UK construction sites.

Holding a CSCS card is not a legislative requirement. It is entirely up to the principal contractor or client whether workers are required to hold a card before they are allowed on site. However, most principal contractors and major house builders require construction workers on their sites to hold a valid card.

For information on how to apply for a CSCS card visit the applying for cards page.

A fast, affordable and tailored online criminal record checking service for all types of organisation and individuals. Apply for a DBS check with the disclosure barring service and you will receive your certificate within 2-7 days.

Technical resources for Approved Tradesman:

Link to detailed list of all LCNs on Freeview that engineers can consult.

Detailed listings of major works (updated each Monday).

Freeview online support for Consumers:

Link for consumers to diagnose their issue


Provided by the UK DOMAIN:


With everything that’s happened to the world in 2020, it’s fair to say that it’s never been more important to have an online presence than it is now.

Even if your new business is one that relies on a physical premises, having an online presence is crucial to ensure that potential new customers can find you, learn about you and get in touch with you.

Here’s some useful advice on how to take your business online – the good news is that it really is easier than you might think.

Setting up your own website   

First things first, you’ll be needing a website. This is like your virtual shop window and brochure combined into one, giving your business a home online.

To begin with, you’ll need to get yourself a domain name. Ideally, this should be your business name, but you’ll find lots more advice in this article on how to choose the perfect domain name. When you’re ready, you can buy a domain.

The good news is that you don’t need to be a website developer or pay a fortune to a website designer to get your new website up and running. Sites such as WixWordPress and Squarespace make the design element easy, allowing you to choose from thousands of (often free) ‘themes’ – templates you can populate with your own information without needing to know the first thing about how to build a website. That means that all you’ll really need to think about is the structure of your site, and the words and images you’ll put on it.

As a minimum, you’ll need a homepage giving an introduction to your business and services and a way for customers to get in touch with you. While a simple one-page site may suffice depending on the nature of your business, you could start to build it out into a more comprehensive site by adding extra pages, such as:

  • An ‘About’ page – outlining what your business does, your experience, history and any interesting facts about you and/or your business
  • Services pages – either one page summarising the services you offer, or individual pages for each service (or both, with the latter linked to from the former)
  • A contact page – a dedicated page where customers can fill in a form to contact you by email, with other contact details also included, such as your business address and phone numbers
  • A ‘Meet the Team’ page – where you can put faces to your business name by introducing your team members
  • A blog or news page – for sharing your company news, insights and expertise

If you sell products, you may also want to consider adding an e-commerce function to your website. This would give you an online, 24/7 shop in which customers could order from you without ever having to visit your physical premises.

The benefit of this is that you can hugely widen your customer base, but you’ll need the logistics in place to make sure you can fulfil online orders before you enable this functionality.

Getting onto social media

Establishing your presence online isn’t just about having your own website, though that’s an important starting point. In order to expand your business, you’ll need ways for customers to interact with you and for potential new customers to find you online.

As just about everyone spends an inordinate amount of time on social media, it stands to reason that if your business wants to reach out to and interact with both existing and new customers, social media is a great way to do it.

It’s important to remember that not every social media platform will suit every business – and when you’re a startup and pressed for time, you won’t have much time to devote to managing your social channels.

For these reasons, it’s important to choose your social media channel wisely before building a presence on it. For example:

  • If you have a visual business – you’re an illustrator, for instance, or you create beautiful products – then the image-based platform Instagram will suit you down to the ground
  • If you deal B2B, you’ll want to connect with an audience of professionals – so LinkedIn is the place to be
  • If your customers are mainly local, a Facebook page would be a great way for people to find you and read or leave reviews

You can read more on this in this article on which social media platform is right for my startup.

Once you’ve picked the right platform and built your new profile, you’ll need to post regularly, engage with other accounts and be ready to reply to any comments you receive – the more you put into social media, the more you get from it.

Read more about using social media to grow your business in this guide to social media strategy for small businesses, and find out how to grow your social media following and strengthen your brand online.

Once you’re on a social media platform, if you have the budget, you’ll also be able to use social media ads to advertise your business to a highly targeted audience that you can narrow down to location, demographic, interests and more.

Facebook’s ads are among the most comprehensive offering available in this regard – take a look at this video on four effective Facebook ad types for SMEs to find out more.

Email marketing

Social media isn’t the only form of marketing open to you once you’ve established an online presence. Another way to grow your business is through email marketing, which is still one of the most popular forms of online marketing.

It works by creating mailing lists of customers and sending them regular emails with content they might find useful and/or products they might be interested in.

Due to recent GDPR legislation, you’ll need your customers’ express permission before adding them to a mailing list, but you could add a form to your website encouraging people to sign up for emails, or ask customers to sign up in store if you have a physical premises.

You can read more about planning email content and how to get started with building a mailing list in this guide to email marketing for small businesses.

Promoting your online presence

Once you’ve got your online presence up and running, you’ll want to make the most of it by promoting it – in particular, your website. There are numerous ways of doing this, and one of the most effective is search engine optimisation, or SEO.

This is the practice of optimising your website so that it starts to appear higher up in search engine rankings, such as Google. Higher rankings usually result in more traffic to your website, so they’re much sought-after. This is typically divided into two strands:

On-site optimisation, which involves tweaking your website so that search engines can better understand it and using keywords to increase the relevance of your site to searches you want to appear for

Off-site optimisation, which involves building links from other websites to yours, as these are seen as an endorsement by search engines

For lots of tips on getting your new website ranking, have a read of these SEO tips for new websites.

Another strategy for promoting your presence online is to try content marketing. The idea of this is to produce valuable content that people find useful, the aim being to establish new relationships with people who will then remember your expertise when they need your business for something.

For example, if your business is selling curtains, your content marketing might revolve around writing articles about interior design subjects. Browse these articles on content marketing for lots of advice on using this strategy to grow your business.

Things to keep in mind when you’re taking your business online

The success of your online presence depends on the thought you put into it, so here are some things to bear in mind as you launch your own corner of the internet:

  • Be clear about your target audience – ultimately, your online presence is there to serve your customers and attract new ones, so make sure it’s designed with them in mind. That means making sure the look and feel of your online presence, the language you use and the content you include are tailored to the people you want to buy from you.
  • Think about branding – make sure your online presence is consistent with any offline branding you’ve developed, such as logos, fonts and tone of voice. This is something you might want to think about while you’re putting together your new website, as website design and branding go hand in hand.
  • Make sure you’re mobile-friendly – bear in mind that people will often be visiting your online presence from a mobile phone, so make sure your site works equally well on the small screen of a mobile as well as on a desktop or laptop computer. Read more about why you need a mobile-friendly website.
  • Consider user experience – never lose sight of the visitor’s experience of using your website (or engaging with you elsewhere online). If your site is hard to use, the chances are they’ll go to a competitor instead, so put plenty of thought into making sure your website is straightforward to navigate with intuitive functionality. Here’s how to deliver great user experience on a budget.

It may seem a lot to take in, but by taking one step at a time, you’ll find it surprisingly straightforward to establish an online presence for your new business and you can gradually expand your online activities from there. For even more tips to get your business online, download this guide to why your business needs a website and how to get started.


Cyber Security: Small Business Guide (PDF Version)

A summary of low cost, simple techniques that can improve cyber security within your organisation.

  • This advice has been produced to help small businesses protect themselves from the most common cyber attacks.
  • The 5 topics covered are easy to understand and cost little to implement.
  • You’re free to print, share, and re-use this document, freely and flexibly, with only a few conditions.

Note that an online version of this guidance is also available.


Cyber Essentials

Cyber Essentials is a simple but effective, Government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber attacks. Read full overview here

Getting Certified

Cyber Essentials Partner the IASME consortium can help you to get certified. Get Certified here

The HMRC Government website contains useful advice and resources for businesses and self employed, which includes information about the following areas:

Setting up
Includes self-employment and starting a business

Business tax
Includes Corporation Tax, Capital Gains Tax, Construction Industry Scheme (CIS) and VAT

Business finance and support
Finding finance, business support, writing a business plan

Running a limited company
Includes registering, setting up, company accounts and tax returns

Expenses and employee benefits
Includes company cars and paying tax on employee benefits

Business debt and bankruptcy
Includes bankruptcy, insolvency and recovering debt

Business premises and business rates
Includes leases, renting, planning permission, waste and appeals

Includes moving goods in the EU and commodity codes

Exporting and doing business abroad
Includes moving goods in the EU and commodity codes

Licences and licence applications
Applying for licences for events and businesses

Selling your business and closing down
Stopping self-employment, winding up or liquidating a limited company

Sale of goods and services and data protection
Includes regulations for online retailers, offering credit and Trading Standards

Managing waste, health and safety, regulations

Patents, trade marks, copyright and designs
Includes registering, protecting and applying for designs and patents

Waste and environmental impact
Includes waste management plans, hazardous waste and preventing pollution

Scientific research and development
Includes funding and support scheme guidance

Generating energy
Funding, regulations and guidance for energy providers and operators

Acas provides employees and employers free, impartial advice on workplace rights, rules and best practice. They also offer training and help to resolve disputes.

Please follow this link to access ACAS resources.